If you are not satisfied with a purchase, or a transaction was made in error, you can request a refund.
How to request a refund
Email support@code-wizard.ai with:
- Your Code-Wizard account username or email address
- The transaction ID
- The transaction date
- The amount charged
- A short reason for the request
Review
Our support team usually reviews requests within 3 to 4 business days and may ask you for more information.
Approval and timing
Approved refunds are returned to the original payment method. We will email you once the refund is processed or if you need to take further action. Refunds typically take 5 to 7 business days to appear, depending on your payment provider.
Questions
Email support@code-wizard.ai.